Effective Date: [19/10/2024]

Welcome to Ezigo CRM. These Terms and Conditions outline the rules and regulations for the use of our CRM platform, services, and website. By accessing or using our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using Ezigo CRM.

1. Acceptance of Terms

By using Ezigo CRM, you agree to be bound by these Terms and Conditions, along with our Privacy Policy. These Terms apply to all users of the CRM platform, including registered users, administrators, and visitors.

2. Use of Ezigo CRM

You agree to use Ezigo CRM for lawful purposes only and in a manner consistent with all applicable local, state, national, and international laws and regulations. You may not use our platform to:

• Engage in any fraudulent or illegal activities.
• Upload or distribute malicious software or harmful code.
• Share or distribute obscene, abusive, or defamatory content.
• Violate the intellectual property rights of others.
• Attempt to interfere with the operation of the platform or compromise its security.

Failure to adhere to these rules may result in suspension or termination of your account without notice.

3. Account Registration and Responsibilities

To access certain features of Ezigo CRM, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and are liable for any activity that occurs under your account.

• Account Information: You agree to provide accurate and complete information during registration and to keep your account information updated.
• Account Security: You are responsible for maintaining the security of your account and must notify us immediately if you detect any unauthorized access or security breaches.
• Account Use: Your account is personal to you and should not be shared with others unless explicitly permitted by Ezigo CRM.

4. Subscription and Payment Terms

Ezigo CRM is a subscription-based service, and users must pay the subscription fees based on the selected plan. By subscribing to Ezigo CRM, you agree to the following terms:

• Billing: You will be billed in advance on a recurring basis (monthly or annually) depending on your subscription plan.
• Payment Method: You authorize us to charge your payment method for all applicable subscription fees. You must ensure that your payment information is accurate and up-to-date.
• Renewals: Unless canceled, your subscription will automatically renew at the end of the billing cycle. You can manage or cancel your subscription at any time via your account settings.
• Refunds: Subscription fees are non-refundable, except as required by applicable law.

5. Cancellation and Termination

You may cancel your subscription to Ezigo CRM at any time. Upon cancellation, you will retain access to the service until the end of your current billing cycle.

We reserve the right to terminate or suspend your account for violations of these Terms, failure to pay subscription fees, or for other reasons at our discretion. Upon termination, your access to the platform will be revoked.

6. Intellectual Property

All content, software, trademarks, logos, and intellectual property associated with Ezigo CRM are owned by or licensed to us and are protected by copyright, trademark, and other intellectual property laws.

• You may not copy, reproduce, distribute, or modify any content from our platform without prior written permission from us.
• You retain ownership of any data, content, or intellectual property you upload to Ezigo CRM, but by doing so, you grant us the right to use this data for the purpose of providing the service.

7. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using Ezigo CRM, you consent to the collection and use of your data as outlined in our Privacy Policy.

8. API and Third-Party Integrations

Ezigo CRM provides API access for integration with third-party applications. You are solely responsible for using the API in compliance with these Terms and applicable laws. We do not guarantee the availability or functionality of third-party integrations, and we are not liable for any issues arising from their use.

9. Limitation of Liability

Ezigo CRM is provided on an “as-is” and “as-available” basis. We make no warranties or representations regarding the platform’s availability, accuracy, or reliability.

To the fullest extent permitted by law, Ezigo CRM and its affiliates, officers, directors, employees, and agents are not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, revenue, or data, arising from your use of the platform.

10. Indemnification

You agree to indemnify and hold Ezigo CRM harmless from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the platform, violation of these Terms, or infringement of any third-party rights.

11. Changes to Terms and Services

We reserve the right to modify these Terms at any time. When we make changes, we will update the “Effective Date” at the top of this page and notify you where appropriate. Your continued use of Ezigo CRM after any changes indicates your acceptance of the updated Terms.

We may also modify or discontinue certain features of the platform at any time without prior notice. We are not liable for any disruptions or changes to the service.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of [Insert Country/State]. Any disputes arising from these Terms or your use of Ezigo CRM will be resolved in the courts of [Insert Jurisdiction], and you agree to submit to their jurisdiction.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: support@ezigo.com.au
Phone: 0473614088
Mailing Address: 5 Berry yung Avenue, Burwood vic 3125, Australia]

By using Ezigo CRM, you acknowledge that you have read, understood, and agree to these Terms and Conditions.